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  • "I don't know what changes you made since last year ,but whatever it was ,it's working . I came in this time the gal greeted me smiling and very nice. younger gal ( long curly red hair) didn't see her name. She pointing me in the direction I need to go (shirts ) as I got back there another gal with lsuper long hair (shar) greeted me and helped me without making me feel pressured to buy anything. She talked to me after I made my purchase which meant she wasn't just looking for a sale . Now last year the gal was very pushy and hurried me through the sale and quickly walked away she was a older gal with short hair .just glad you changed things around better shopping experience."

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    Daniel Brines - Bullhead, AZ
  • "CAME IN TO BUY A TSHIRT LADIES WERE VERY HELPFUL"

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    Tonya Barnes - BULLHEAD, AZ
  • "Hi I was there during bike week and on saturday at 4pm my clutch went out and your service department went beyond and help me get back on the road in a hour and a half and helped me with my exstended warrenty got it covered for the $50.00 deductable and my bike is running very good now and thanks to the service guys and the repair guy my wife and I bought shoes and shirts and we will stop bye the next time we are in your town and all my freinds where very happy that could ride with them for the rest of our trip"

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    William Scott - mesa, AZ
  • "in this day and age we all hear complaints & I think when a compliment is deserved we are too busy to take the time to reach out . My husband & I were in AZ 4th of July week and when he has his mind set on making a purchase he does it, well he was looking for a Polaris and we stay in Bullhead City needless to say a deal would not be negotiated not even a budge . So I saw his fustration and went online and found what he was looking for in your store . Now when we first got there I have to tell you about the young man who helped us "Tyler Millar" not pushy at all very polite and showed a genuine interest in helping customers . EVERYONE in the store was nice & friendly not like the other place , we felt like we belonged ! My husband of course made his purchase and with CASH ....we will be referring your store to ALL our friends in California who all ride ...Keep up the excellent customer service you give Thank you"

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    Sylvia Siler - Sylmar, CA
  • "Had a major breakdown during the river run dean took outstanding care of my bike it was fixed fast thank you"

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    Frank Pierce - Las Vegas, NV
  • "Thank you for the great service. My wife and I were on our way to the River Run and had bike issues. Arriving at Mother Road Harley at 4:30 p.m., I didn't think I would be able to get service. Dave checked some things and found I needed two new tires. Dave and Clark both stayed late to install the tires and get me back on the road. I will travel the three hours to give Mother Road my business from now on...Thanks!!!"

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    Carlton Woodruff - Cottonwood, AZ
  • "After moving to LHC in Nov 12 I have had the privilege of dealing with an outstanding service dept. 2 times I dealt with Mr. Hartley and this last time with Carl, (via phone), & Mr. Lenzer. Each time it seems like the service gets better! Very bizarre @ a dealership these days for sure. The service dept goes the extra mile & it shows & is greatly appreciated. Thank you."

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    J Johnson - Lake Havasu City, AZ
  • "Hey Guys, You got me back on the road ! It was during the laughlin river run and you did all you could to get me going in a timely matter. Your staff was fantastic! Thank you S.Jones Shingle Springs Ca."

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    Steve Jones - Shingle Springs, CA
  • "This is the example of what the service experience should be like. After quick call in the morning,the following day I was able to ride up and drop my bike off to get squeezed into the schedule. I was informed it could take up to a week, but two days later my bike was ready to go. Coming from a shop in ND that took 4 months to get a clutch cable ordered and in this is truly awesome! Thanks."

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    Chaplain Jimi Johnson - Lake Havasu City, AZ
  • "My sales person Gene was great. Very informed & helpful. Most of the staff was very enjoyable to deal with. My Thanks to the staff for making my purchase avery good thing.Thanks Gene"

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    Jerry Riggs - Kingman, AZ
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    Jerry Riggs - Kingman, AZ
  • "Not long into our long awaited retirement ride of a life time we developed a oil leak in our 1989 FLHTC.....we were traveling from California back home to Maine.....we arrived at the shop late in the afternoon and met Carl......he assured us we would be back on the road the next day.....he recommended a motel and resturant for us , both were great......we were back on the road the next day, thanks to Carl going above and beyond.....we arrived back in Maine not having any other problems, thanks to Carl........and everyone we talk with we share our experience with Mother Road HD.......Thank you"

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    Terry Thomas - Belgrade, ME
  • "My boyfriend and I went in just to look t dirtbikes and ended up buying one that same day. We had the greatest time, everyone was very nice and helpful and went out of their way to help us. We even got a call from the salesman a few days later to see how we liked the bike we bought."

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    Anonymous - kingmna, AZ
  • "Just had a warranty service on the engine and was helped out with upgrades to the engine and transmission. Service manager and service writers were understanding and helpful. Follow-ups are to the point and I feel like I'm well taken care of. All questions are answered with detail and I've never felt abandoned."

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    Harley Pettit - Kingman, AZ
  • "HI , I HAD A BRAKE PROBLEM WITH MY ULTRA GLIDE ON SAT. 6/4/2011 / TALKED WITH DAVID LENZER / CAME IN WITHOUT AN APPOINTMENT AND DAVID TOOK ME IN AND WAS ABLE TO REPAIR MY BIKE WHILE I WAITED , (ROY) WAS THE TECH / I LIVE IN BULLHEAD SO I WAS STUCK // THANK YOU GUYS VERY MUCH FOR HELPING ME OUT / MIKE JOHNS"

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    Mike Johns - BULLHEAD CITY, AZ
  • "Had am emergency repair on Saturday April 30th, 2011 during the Laughlin River Run. I cannot say enough about Dawnia. She absoultely could not of taken better care of us. The service she provided was phenominal. Thank you very much."

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    Jim Garrison - Simi Valley, CA
  • "Thanks to all at the Kingman dealership, we were on a 2000 mile bike ride from Grand Junction Colorado to Laguna Beach California and back through the Grand Canyon, after being turned away at the Irvine Ca dealership we stopped in Kingman just days away from the Laughlin run and they were able to get the 1K first service done on the Girlfriends new birthday present bike. THANKS DAVE"

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    Matt Honeycutt - Grand Junction, CO
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    Matt Honeycutt - Grand Junction, CO
  • "A Great experience for my first bike. Staff took their time and educated me on selecting the right bike for me (fit). What I thought I wanted was way off course and the team here worked with me until I found the perfect fit for me. Thanks to the Mother Road team for taking the time and not just "selling" me a bike. I will be back when the "upgrade" is needed."

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    Frank Campbell - Mesa, AZ
  • "Riding cross country and had a minor wreck - brake lever cracked off. went in and they didnt have it in stock, but sold me one off a new bike so I could go on my way! excellent!! These guys are great!"

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    Anonymous - falls church, VA
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